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How do I request a refund or an exchange for my order?

Before purchasing tickets, it is your responsibility to carefully review your seat location, event, and performance date. Policies set forth by our clients may prohibit Etix from issuing exchanges or…

Do I need to take any action if my event has been canceled or postponed?

Many events have been canceled due to various government mandates as a result of the Coronavirus Pandemic. If your event has been canceled you will receive a notice via email regarding that event and…

Resend Confirmation Email

Ticket purchasers now have the ability to resend their purchase confirmation to their email. Purchasers will access this feature by going to etix.com and click "Order Lookup" in the top right of the…

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