Ticket purchasers now have the ability to resend their purchase confirmation to their email.
When an event has no assigned (reserved) seating, it is what is known as a GA or General Admission event. This means the tickets are sold by section or by ticket type, such as VIP vs Standard or Chil…
When an event has assigned (reserved) seating, you will often be asked to choose your specific seats from a seating chart or section-based map in addition to choosing your ticket type, such as VIP vs…
This section contains all manner of questions relating to Etix such as hours of operation for our Customer Support team as well as a glossary of terms you may run into when purchasing tickets from our platform!
12 articles by 1 author
Ready to buy some tickets? This section covers everything involved in that process from purchasing for GA, reserved and timed entry events to troubleshooting key issues you may face when purchasing!
25 articles by 1 author
Do you have an Etix order and need some assistance? This section includes information related to refunds, exchanges or upgrades, cancellations, resending your confirmation and more!
37 articles by 1 author
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