How do I request a refund or an exchange for my order?
At purchase, all customers agree to the purchase policy which states the following regarding Refunds and Exchanges: “Before purchasing tickets, it is your responsibility to carefully review your seat…
Can Etix resend my confirmation email?
Ticket purchasers now have the ability to resend their purchase confirmation to their email.
Etix General Information
This section contains all manner of questions relating to Etix such as hours of operation for our Customer Support team as well as a glossary of terms you may run into when purchasing tickets from our platform!
Ready to buy some tickets? This section covers everything involved in that process from purchasing for GA, reserved and timed entry events to troubleshooting key issues you may face when purchasing!