All Categories ​ > ​ ​Etix General Information ​ > ​   What is Etix Wallet and how do I use it?

What is Etix Wallet and how do I use it?

Updated by Etix Support

Feature Details

Etix Wallet is a customer-facing app that allows patrons to view all of their Etix tickets across all Etix organizations.

Customer View

Download the application from the Apple App store or Google Play store and open it.

Download and open the application.

Select to Create Account or Sign In to an existing account.

Select to Create Account or Sign In to an existing account.

Select to create an account by entering your email address or Sign in with Google or Apple.

Input the email address used when purchasing your Etix tickets if you have an existing order.
Select to create an account by entering your email address or Sign in with Google or Apple.
  1. Confirm or input email address.
  2. Click Send Verification Code.
Confirm or input email address. Click Send Verification Code.

An email is sent that includes a verification code.

An email is sent that includes a verification code.
  1. Enter the verification code included from the email.
  2. Click Finish.
Enter the verification code included from the email. Click Finish.
  1. Upcoming Performances display that were purchased with the email address used to login.
  2. Select to view Past Performances.
  3. Click to view tickets.
  4. Click to view Account details or Sign Out.
Upcoming Performances display that were purchased with the email address used to login. Select to view Past Performances. Click to view tickets. Click to view Account details or Sign Out.

Tickets display ONLY if the delivery method is Print at Home or Mobile.

  1. Click to display a Stacked View of all tickets purchased.
  2. Displays the number of tickets in the order.
  3. Click to Add Tickets To Apple or Google Wallet.
  4. Swipe the screen from right to left to display the next ticket in the order.
Click to display a Stacked View of all tickets purchased. Displays the number of tickets in the order. Click to Add Tickets To Apple or Google Wallet. Swipe the screen from right to left to display the next ticket in the order.

Stacked View stacks the barcodes of all the tickets in the order for quick and easy scanning. Click to return to view Single Tickets.

Stacked View stacks the barcodes of all the tickets in the order for quick and easy scanning. Click to return to view Single Tickets.

The below displays if the tickets are Print at Home or Mobile and delayed delivery is enabled.

Delayed delivery message displays.

The below displays if the tickets are not Print at Home or Mobile, such as Will Call or Regular Mail.

  1. Delivery Method
  2. Delivery Method Description
Delivery method and description display.
  1. Click to view Account details.
  2. Click to Sign Out.
Click to view Account details. Click to Sign Out.

How did we do?

Powered by HelpDocs (opens in a new tab)