I’ve left my number for callback, when will I receive a return call?
Etix utilizes a queue-based call system to handle the volume associated with our 5000+ event venues worldwide. When you call in, you will hear several prompts which can direct your call to lines specified for your ticket purchase or issue.
When a ticketing agent is not available to accept your call, the system will request a phone number be left for you to receive a callback in the order it was placed. An agent will return your call as soon as possible and the return call may come from an unfamiliar number or area code.