Unrecognized Charges

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Why is there still a pending charge on my account even though my purchase did not successfully complete?

When a transaction fails on our site, we send the card issuer an automatic reversal for any charges that may be pending. At that point it’s up to the financial institution to issue the money back to…

Updated 1 year ago

Why do I have a charge on my bank/credit card statement from Etix?

We provide ticketing services for ticketed events worldwide. While most tickets are sold online, most charges that people don't recognize were made in person at one of our client's events or venue bo…

Updated 1 year ago

Unrecognized Charges

Why is there still a pending charge on my account even though my purchase did not successfully complete?

Why do I have a charge on my bank/credit card statement from Etix?

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