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Customer Support Form
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Hours of Operation:
Monday - Saturday: 9am - 8pm
Sunday: 12pm - 8pm
(All times EST)
Yes. Many clients offer delivery methods other than Print at Home. Even if Print at Home is the only option, y...
No, we don’t require customers to create an account with us to purchase tickets.
When a customer begins the purchase process their seats are pulled out of the available inventory until they p...
Tickets must be purchased with a major credit or debit card. Please be aware that pre-paid cards may not work...
Convenience fees are often added for the ease of purchasing tickets remotely (either online or by phone). Etix...
Just like you, thousands of other customers may be trying to purchase tickets. During a very popular on-sale, ...
When tickets are sold out, there are no tickets remaining for the event through Etix. In some instances, ticke...
Etix does not control ticket inventory. Only the promoter\venue determines how many tickets will be held, sold...
The name entered under the billing information must exactly match the name on your credit card as should the b...
This means that to complete your transaction you will need to enter the passcode supplied to you as part of a ...