Customer Support Center

Why are there better seats available after I've already completed my purchase?

Last Updated: Mar 13, 2017 11:32AM EDT
When a customer begins the purchase process their seats are pulled out of the available inventory until they purchase them. If someone has held seats before you began your transaction, but later decides not to buy them, they are released back for sale. This is a common occurrence, especially during the on-sale of a popular event.

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